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Update: We have resumed operations in Germany
Due to regulatory developments, starting on Thursday, October 15th, Run It Once Poker will need to temporarily suspend its service to residents of Germany. A new Interstate Treaty to regulate gambling. Example: You make 3 deposits totaling €110 at Run It Once Poker. For every €25 in rake you pay, we’ll release €5 into your account, up to €100. Once you rake another €57.10, we’ll deposit the last €10 in. Please note, this is a one-time promotion that will start at 00:00, on Monday, March 1st, and run until 23:59, on Sunday, March 7th. All times are presented in UTC. Please note, this promotion only applies. Run It Once Poker is working closely together with the poker community and is continuously gathering feedback on 2+2 and their Discord server to improve their site. Moreover, you can also receive up to 51% rakeback right away at the tables that can be upped to 75% through the Run It Once. About Run It Once Training 1,188 Threads About Run It Once Poker 85 Threads Vision GTO Trainer 23 Threads General Poker 1,808 Threads Poker Journals 534 Threads Beats & Brags 274 Threads Mental.
Due to regulatory developments, starting on Thursday, October 15th, Run It Once Poker will need to temporarily suspend its service to residents of Germany.
A new Interstate Treaty to regulate gambling in Germany (“Glücksspielstaatsvertrag”) will come into effect in July 2021. This will require all operators who accept players residing in Germany to be licenced under the new treaty’s regulations.
On 30th September 2020, the 16 states have published “toleration” requirements for operators who wish to continue operating in Germany between 15th October 2020 and July 2021.
These guidelines include several technical and operational requirements which Run It Once Poker has already started to implement. Unfortunately, while this implementation is being worked on, we need to temporarily suspend our services for players residing in Germany.
From 15th October until full compliance of all requirements (which we estimate to take between one and two months), you will not be able to deposit or play on Run It Once Poker. During this time period, your funds will remain safe. Withdrawing your balance is not mandatory, but you will still be able to login and request a withdrawal through our cashier at any time.
We will be pausing all active Welcome Bonuses and Legends Four Week Streaks, which means players will resume these promotions in their current state once we reopen.
Upon reopening our services in Germany, there are a few new requirements we must follow:
- All players will need to verify their identity and address.
- A deposit limit of 1,000 EUR per month will apply to all players.
- Our table cap will be set to four instead of six.
- Information about wins/losses during the last 30 days upon log-in.
- A 24-hour self-exclusion button on every table.
- An hourly update alert which must include a mandatory acknowledgment.
FAQs
We expect to be up and running again in one to two months. Our team has already begun working on implementing the new requirements.
Yes! During this down-time, players will still be able to login to their account and access our cashier. Players can leave their funds in their accounts or login and request a withdrawal at any time during this period.
Upon reopening our services in Germany, there are a few new requirements we must follow:
- All players will need to verify their identity and address.
- A deposit limit of 1,000 EUR per month will apply to all players.
- Our table cap will be set to four instead of six.
- Information about wins/losses during the last 30 days upon log-in.
- A 24-hour self-exclusion button on every table.
- An hourly update alert which must include a mandatory acknowledgment.
We will communicate the exact process at a later date. However, if you would already like to start the verification, you can send a copy of an ID document (passport, driving licence or ID card) and proof of address (back of ID card, utility bill, bank statement) to [email protected].
Currently, the regulation does not allow increases beyond 1,000 EUR per month, However, this might change in the future.
Once we have an updated timeframe on our return, we will use various mediums to get the announcement out. We will update our website, email players who have opted into marketing communications, and make numerous public announcements on our social media accounts.
Players will not lose out on their Welcome Bonuses. We will be pausing all active first-time deposit bonuses and resuming them once we reopen.
We will be pausing Four Week Streaks and resuming them once we reopen. The final Legends week we will take into account is the week of October 5th through October 11th. This means players resume their Four Week Streak progress from this date once we reopen our services.
Available Payment MethodsIf you’d like to know which payment methods we support, view Run It Once Poker accepted payment methods
To make a deposit:
- Log in to your account
- Click on Deposit.
- Click on the method you want to use, enter the amount and click on ‘Deposit €xxx Using…’.
- Follow the instructions and fill in the required information.
- Your deposit will be sent and you will receive a confirmation.
Multi-Currency Deposits
We have added multi-currency deposits for several payment options. At this time, the following are available:
- MuchBetter (EUR, GBP, CAD, USD)
- Visa/Mastercard in some countries, most notably UK (EUR, GBP)
- Ecopayz (EUR, GBP, USD, NOK, CAD)
- AstropayCard (USD only)
- iDebit (CAD)
Your Run It Once Poker account will still be credited in EUR (with the EUR amount that you have selected in the cashier), but your wallet/card will be charged in the currency that you have selected. The conversion rate will be displayed before you finalize the deposit; we are using European Central Bank rates without any conversion margin.
At this time, withdrawals are still processed in EUR only. We will add more payment providers (and withdrawals) to multi-currency processing in the future.
At this time, withdrawals are still processed in EUR only. We will add more payment providers (and withdrawals) to multi-currency processing in the future.
Default Deposit Limits
We have default deposit limits in place for all players which are imposed automatically:
Cards:
- Daily: €600
- Weekly: €1,000
- Monthly: €2,000
E-wallets/Bank transfers:
- Daily: €600
- Weekly: €1,500
- Monthly: €2,000
PrePaid Vouchers:
- Daily: €50
- Weekly: €50
- Monthly: €50
Run It Once Poker Euro
iDebit:
- Daily: €100
- Weekly: €200
- Monthly: €500
Default deposit limits may vary based on location. For further information on deposit limits, please contact [email protected]
Related FAQs
We do not charge any fees for deposits (or withdrawals). If your payment provider charges you any fees, it is your responsibility to settle them.
Depending on the payment method used to fund your account, deposits can be made instantly using debit and credit cards or e-wallet systems. We also accept deposits via bank transfers of which clearance times vary.
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If a deposit is declined by your payment provider, we are not provided with the reason as to why this occurred. However, it may be for the following common reasons:
- Your payment details are incorrect
- For reasons beyond our control, certain card issuers may block transactions, particularly if this is the first deposit with us. In such cases we would advise you to contact your bank or payment provider for resolution.
If you have any further difficulty, please email our support team.
Run It Once Poker Europa
Your funds are most likely not missing, but simply being temporarily held by your bank or card issuer pending approval. We recommend you contact your bank or card issuer to confirm their authorization hold policy for failed internet gaming transactions.
If the transaction(s) appears on your official statement or remains as a debit in your online banking report for more than 10 business days (from the date of transaction) please email our support team.
Once a deposit has been processed, it is not possible to cancel it. However, you can request a withdrawal at your convenience.
In order to resolve any chargeback issue, please email our support team.
If you are receiving an error message stating that your deposits (and/or withdrawals) have been disabled, you should have also received an email explaining the situation and requesting further information.
Please check the inbox of the email address registered in your Run It Once Poker account. If you are unable to find the email in your inbox, please make sure that it is not in your spam/junk folder. If you are still not able to find it, please email our support team for further assistance.